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How Can We Help?
Whether you need advice on the right club, have a question about your order, or want to learn more about our simulators and launch monitors.
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Available weekdays during business hours
Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days. Once shipped, transit time is 5 to 8 business days within the Continental U.S. You will receive tracking information via email as soon as your order ships.
Do you offer free shipping?
Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders ship via USPS, UPS, or FedEx depending on destination and package size, and every shipment includes tracking.
What is your return policy?
We want you to be happy with your purchase. If something does not meet your expectations, please contact our support team within 30 days of delivery to discuss your return or exchange options. Items must be in their original condition and packaging.
Can I exchange a club for a different model or spec?
Absolutely. If you need a different shaft flex, loft, or model altogether, reach out to us and we will walk you through the exchange process. We want to make sure you have the right equipment for your game.
How do I choose the right launch monitor or simulator?
It depends on your space, budget, and how you plan to use it. Our team can help you compare features and find the best fit for your setup, whether you are building a home studio or looking for portable practice feedback on the range.
What should I consider when selecting a golf bag?
Think about how you typically play: do you ride, push, or carry? Stand bags work well for walkers, cart bags offer maximum storage for riders, and travel bags protect your clubs on the road. Feel free to contact us for personalized recommendations.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our team responds to every inquiry within one business day so you are never left waiting.
Secure Shopping
Your payment and personal information are protected with industry-standard encryption at every step.
Expert Guidance
Our team knows golf equipment inside and out and can help you find the right fit for your game.
Free Shipping
Most orders ship free within the Continental U.S. with tracking included on every package.
Owned and operated by Backslash Entertainment, Inc. • 727 Highland Ave, Oak Park, IL 60304
